Effective Date: Jun 24, 2025
Information We Collect
When you make a reservation at La Terrazza, we collect the following information:
- Name
- Phone number
- Email address
- Reservation details (date, time, party size)
- Special requests or dietary restrictions
How We Use Your Information
We use your personal information for the following purposes:
Reservation Management
- Processing and confirming your reservation
- Contacting you regarding your reservation (confirmations, changes, or cancellations)
- Accommodating special requests or dietary needs
Communication
- Sending reservation confirmations and reminders
- Notifying you of any changes to your reservation
- Responding to your inquiries
Marketing
- Sending promotional offers and updates about La Terrazza
- Informing you about special events, menu changes, or seasonal offerings
- Sharing news and updates about our restaurant
Your Privacy Rights
Opt-Out Options You can opt out of marketing communications at any time:
- Email: Send a request to [email protected] with “Unsubscribe” in the subject line
- Text Messages: Reply “STOP” to any marketing text message
- Phone: Call us at [restaurant phone] to update your preferences
Please note that even if you opt out of marketing communications, we may still contact you regarding your existing reservations.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share your information when:
- Required by law
- Necessary to process your reservation (e.g., with our reservation management system)
- You have given us explicit consent
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your reservation information for as long as necessary to fulfill the purposes outlined in this policy, typically for one year after your last visit for marketing purposes and as required for business record-keeping.
Contact Us
If you have questions about this privacy policy or wish to update your information, please contact us:
La Terrazza
Website: laterrazza.ca
Email: [email protected]
Address: 1088 Cambie Street, Vancouver, BC V6B 6J5
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted at laterrazza.ca and will be effective immediately upon posting.
This policy was last updated on Jun 24, 2025.